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Documentation Troubleshooting & FAQs

Common PixelFlow Questions What is PixelFlow? What's Server Side vs Client Side Tracking? Whats the Difference Between ViewContent vs PageView Why are there no events being tracked on my website? Are events deduplicated by PixelFlow? What Events Can PixelFlow Track? Enabling Meta Test Events Mode How To Improve PageView Event Match Quality Score? What's the Difference Between PageView & ViewContent? How to Test and Verify Your PixelFlow CAPI Setup How are Event Match Quality Scores Calculated? What Are Meta's Health and Wellness Restrictions And How Do They Affect Tracking? Common Facebook Events Manager warnings, errors, and suggestions How does PixelFlow handle Facebook click IDs (fbclid)? How does PixelFlow know which ad to credit for an event?

Issues / Errors / Troubleshooting

Platform Specific

Why are my events not showing in Meta Events Manager? Which Events Should You Track on Your Website? Do you have an affiliate program? Do You Have to Send Events via Browser and Server to Meta? Switch your site's platform type How do I contact PixelFlow support? Where do I find the tracking snippet to add to my website? How are traffic sources defined in PixelFlow? Enabling TikTok Test Events Mode

Billing and subscriptions

Add extra sites to your plan PixelFlow pricing and billing How to add your VAT number to PixelFlow

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Billing and subscriptions

Manage pricing, plans, invoices, and site capacity.

Add extra sites to your plan

PixelFlow pricing and billing

How to add your VAT number to PixelFlow