Overview

This guide shows you how to connect your Meta Pixel and Conversions API (CAPI) to PixelFlow. You'll provide two pieces of information: your Pixel ID and Conversions API Key. Once connected, PixelFlow automatically loads both your browser-based Pixel and server-side Conversions API together, ensuring perfect event deduplication and capturing 30-40% more conversion data than the Pixel alone.

PixelFlow runs your Meta Pixel and Conversions API simultaneously. The browser Pixel tracks client-side events while CAPI sends the same events server-side, with automatic deduplication to prevent double-counting. This dual approach bypasses ad blockers and iOS restrictions that affect browser-only tracking.

Prerequisites

  • A PixelFlow account with an active subscription

  • Access to your Meta Events Manager

  • A Meta Pixel already created in your Events Manager

Step 1: Find Your Meta Pixel ID

  1. Go to the Meta Events Manager and click on Data Sources.

  2. Select the Pixel you want to connect with PixelFlow.

Meta Events Manager data sources showing list of available pixels
  1. Click on Settings in the left sidebar.

  2. Copy your Dataset ID (this is your Pixel ID).

Meta Pixel settings page showing the Dataset ID field

Keep this Events Manager tab open—you'll need it again in the next step to generate your Conversions API Key.

  1. In PixelFlow, click the Add Pixel button.

  2. Enter a name for your pixel and paste the Dataset ID into the Meta Pixel ID field.

PixelFlow add pixel modal with fields for pixel name and Meta Pixel ID

Don't click save yet—you still need to add your Conversions API Key in the next step.

Step 2: Generate Your Conversions API Key

  1. Return to the Meta Events Manager Settings page for your selected Pixel.

  2. Scroll down to the Setup Direct Integration section.

  3. Choose Set up with Dataset Quality API.

  4. Click the Generate Access Token button.

Meta Events Manager showing the Setup Direct Integration section with Generate Access Token button
  1. Select your dataset from the dropdown menu.

  2. Click Generate access token and copy the generated token.

Store this token securely. Meta only shows it once—if you lose it, you'll need to generate a new one.

  1. Return to PixelFlow and paste the access token into the Meta Pixel Access Token field.

  2. Click Save to complete the connection.

PixelFlow add pixel modal showing the Conversions API Key field

Verify the Setup

Once you've saved your Pixel and Conversions API Key:

  • Your Pixel will appear in your PixelFlow dashboard with a green "Connected" status

  • Both browser Pixel and server-side CAPI events will fire automatically when you install the PixelFlow script on your website

  • Check the PixelFlow event logs to see both event types being tracked and deduplicated

You can verify events are firing correctly by checking your Meta Events Manager Test Events tool or PixelFlow's payload logs after installing the tracking script on your site.

What's Next

Now that your Pixel and Conversions API are connected:

  • Install the PixelFlow tracking script on your website

  • Configure which events you want to track (form submissions, button clicks, page visits, etc.)

  • Review your event match quality score in Meta Events Manager (aim for 8.0+)

Troubleshooting

Issue

Cause

Solution

"Invalid Pixel ID" error

Incorrect Dataset ID copied

Double-check you copied the Dataset ID (not Pixel Name) from Settings

"Invalid access token" error

Token expired or incorrectly copied

Generate a new Conversions API Key and ensure you copy the entire token

Events not showing in Meta

PixelFlow script not installed yet

Complete the website integration to start sending events

Duplicate events in Meta

Multiple tracking implementations

Remove other Pixel installations—PixelFlow handles both Pixel and CAPI automatically

Getting Help

If you encounter issues connecting your Pixel or Conversions API:

  • Check that you have admin access to both your Meta Events Manager and PixelFlow account

  • Verify your Meta Business Manager permissions allow API token generation

  • Contact PixelFlow support with your Pixel ID (never share your Conversions API Key) for assistance

  • Book a free setup call through the PixelFlow dashboard for hands-on help

Was this helpful?